Workforce professional development to build leadership capacity.
Give government employees an engaging and challenging learning experience that builds skills and yields real results. With years of experience working with the Federal government, including the Office of Personnel Management, Department of Defense, and Department of Homeland Security, ICONS Training is adept at addressing the diverse training needs of government agencies. Contact us to learn what ICONS can do for your agency.
Training tailored to your needs
We will customize a training program to align with your agency's needs and learning objectives, and will deliver our content with experienced facilitators and subject matter experts. ICONS offers evidence-based instruction in conflict resolution, crisis decision-making, communication, and leadership skills via face-to-face or online training. Our hands-on, team-based trainings feature active learning through group discussions, case studies, role-play exercises, and multi-player simulations.
The simulation advantage
ICONS' high quality trainings use real-time simulation exercises as a springboard for professionals to practice and apply skills. Conducted either face-to-face or through our customized web-based simulation system, ICONSnet, our simulations are based on real-world issues that immediately draw in participants. Results are unscripted and outcomes are determined by participants' efforts and decisions. The simulation experience launches participants into skill application and immediately crystallizes lessons learned.
Training on key leadership competencies
The following training topics represent a sample of our capabilities. We specialize in customizing and developing simulations that will meet the unique needs of your agency:
- Crisis Leadership
- Collaborative Problem Solving
- Negotiation Skills
- Conflict Management
- Team Building
- Decision-making Skills
- Interpersonal Communication
What our participants are saying…
“I must take a moment to thank you for a truly enjoyable experience. I was excited from our first talk at Monday's breakfast about what was to come of this class, and let me say, I still had absolutely no idea how great the class was going to be! I've been to a few classes in my two years with the Air Force, and never have I had such a great learning experience from start to finish.”
“Excellent tools were given to help organize and analyze information in a crisis. The simulation was of high quality and provided an excellent learning opportunity.”
“I think in my present job…this is the most helpful…I have to be able to tackle those crucial conversations on a day to day basis.”
Contact us today to learn more about how we can help your agency provide valuable professional development through an innovative and engaging ICONS training.