Help your team be ready when it matters.

Working with our strategic partner CS&A, ICONS supports customized crisis management exercises that help corporate leaders understand how to effectively plan for and respond to events that can derail day-to-day operations and threaten brand image and the bottom line.

Media Strategy

In the interconnected world, a public perception problem can become a major crisis for organizations large and small. ICONS and CS&A specialize in designing customized exercises that help management, PR teams, and other critical parts of your organization learn how to effectively respond to public relations crises, and have an opportunity to practice in a completely contained simulation environment, where messaging can be refined and response plans rehearsed.

Operations Continuity

All organizations should have plans to maintain essential operations in the event of a major disruption caused by supply failure, political crisis, transport disruption, etc. But just having those contingencies somewhere in a binder is not the same as implementing them in real life. Many organizations only spot critical flaws in their continuity planning while trying to implement it — that's too late. ICONS and CS&A carefully examine crisis and continuity plans and design highly customized scenario exercises to put them through their paces. Exercises like this identify failure points caused by poor assumptions, lack of sufficient detail, outdated org charts of communications plans and many other common flaws. Let ICONS help your company put the right plans in place now to ensure resilience in the future.