"This was the most effective, practical, and compelling week-long workshop in which I have ever participated."
 -- Jeffrey, past participant

Professional Trainings

ICONS training programs bring experienced facilitators, subject matter experts, and engaging, interactive content to your door. Choose from the courses below or customize a program to best meet your organization's unique needs and goals.

Certificate Program

Inquire about our customized certificate program from the University of Maryland, ICONS Project. Participants completing a series of short courses could be eligible to receive a Certificate of Completion in a variety of our specialized topic areas, including the "Certificate in Collaborative Negotiation" and the "Certificate in Crisis Leadership".

ICONS Trainings

Negotiation: An Essential Leadership Skill for a Changing World (1 - 3 days)
This workshop introduces participants to negotiation as a key skill for effective leaders, who need to be able to succeed in navigating the bureaucracy of whatever organization they work within. It includes a discussion of the principles of negotiation and effective negotiation techniques.

Crisis Leadership Workshop (3 - 5 days)
Develops leadership skills to deal with high-risk, unanticipated situations. Program includes interactive exercises, case studies, simulations and films on such topics as: analyzing the elements of a crisis; psychological aspects of crisis and risk perception; building a crisis response team; public information in a crisis; crisis negotiation; and conflict management.

Dynamics of International Negotiations (2 days)
During this workshop, attendees explore the key concepts, processes, and relationships of international negotiations through a mix of case studies and group discussions. They also learn how to analyze ongoing negotiations and negotiation behavior and determine possible outcomes.

Understanding Globalization (1 day)
For executives, journalists and others who want a deeper understanding of global political and economic interdependence. The program features a complex negotiation simulation between a developing country, international financial institutions, multi-national corporations and non-governmental organizations.

Peacebuilding and Conflict Transformation (10-15 days)
An intensive seminar in Alternative Dispute Resolution (ADR) and multi-track diplomacy. Designed for both conflict management practitioners and scholars, this hands-on program builds on CIDCM's (Center for International Development and Conflict Management) successful Partners in Conflict program and provides training in effective ADR techniques for government organizations, NGOs and other groups committed to the peaceful resolution of violent conflict.

Negotiating Conflict (3 days)
This program was developed in collaboration with the National Leadership Institute (NLI), housed at our sister campus, University of Maryland University College. This highly interactive program provides managers with a 360-degree assessment of their conflict behaviors, as well as professional observation and coaching. Participants learn the important techniques of negotiation, conflict management, and collaborative leadership and then practice these new approaches in an on-line simulation in which they assume the roles of decision-makers who must work together, but who have both mutual and conflicting interests.

To learn more about ICONS Project trainings, contact:

Gururaj Kumar
Program Director, Training and Policy
301-405-4171
gkumar@cidcm.umd.edu

ICONS Project